ParkPal Support

How can we help make your park day magical?

Frequently Asked Questions

How do I change my App Icon?

If you have a ParkPal+ subscription, go to the Settings tab in the app and tap "App Icon" under the Appearance section.

How do I cancel my ParkPal+ subscription?

Subscriptions are managed by Apple. Open your iPhone's Settings app, tap your name at the top, tap "Subscriptions", and select ParkPal to manage or cancel.

My Live Activity isn't updating?

Ensure you have a strong cellular connection in the park. iOS limits how frequently Live Activities update to preserve your battery.

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